RBUA main site
RBUA.ORG Forum Index


RBUA.ORG
Residential Broadband Users' Association
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
 

No Internet for a few hours

 
Post new topic   Reply to topic    RBUA.ORG Forum Index -> Unplanned Outages
View previous topic :: View next topic  
Author Message
yamdigger
Valued Member
Valued Member


Joined: 08 Apr 2023
Posts: 846
Location: Toronto, Ontario, Canada

PostPosted: Fri May 27, 2023 11:58 pm    Post subject: No Internet for a few hours Reply with quote

For a few hours on Friday evening (27/5/05), I couldn't get any internet connection on at all. I tried cycling the modem but that didn't work.

It appears to be OK now. I'm connected to the exchange on Don Mills rd, north of Lawrence.

Did anyone else, particularly in this area, have the same problem at that time?
_________________
Life sucks....now deal with it!
Back to top
View user's profile Send private message
samson
Newcomer


Joined: 24 Jul 2023
Posts: 7

PostPosted: Sat May 28, 2023 6:31 am    Post subject: Reply with quote

well me too...guessing you are on sympatico as well..I am down near vic park and danforth and I didnt have access from apprx 4 pm yesterday (27 May) to this morning. I called in around 11 pm and it seems there was a power surge in the area which destroyed their servers and they had to rebuild it.
Back to top
View user's profile Send private message Send e-mail
rarcher
Member
Member


Joined: 20 Dec 2023
Posts: 469
Location: GTA, Canada

PostPosted: Sat May 28, 2023 9:52 am    Post subject: Reply with quote

Had the same thing happen at McCowan/401 area. Seems their login server was down. Started working for me about 12:30am. Luckily I worked that evening so I wasn't sitting around with no access.

Quote:
well me too...guessing you are on sympatico as well..I am down near vic park and danforth and I didnt have access from apprx 4 pm yesterday (27 May) to this morning. I called in around 11 pm and it seems there was a power surge in the area which destroyed their servers and they had to rebuild it.
Back to top
View user's profile Send private message Send e-mail
samson
Newcomer


Joined: 24 Jul 2023
Posts: 7

PostPosted: Sun May 29, 2023 12:29 am    Post subject: Reply with quote

This was the first time something like this happened to me on Sympatico. The CSR said i can call in to the business office and ask for credit. Maybe about 1$ or so i am guessing for 12 hrs of downtime. I dont think it might be worth it since this is the first time in 2 yrs this has happened. I might just give them a break.
Back to top
View user's profile Send private message Send e-mail
yamdigger
Valued Member
Valued Member


Joined: 08 Apr 2023
Posts: 846
Location: Toronto, Ontario, Canada

PostPosted: Sun May 29, 2023 6:29 pm    Post subject: Reply with quote

Quote:
I dont think it might be worth it since this is the first time in 2 yrs this has happened. I might just give them a break.

Ditto here too
_________________
Life sucks....now deal with it!
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    RBUA.ORG Forum Index -> Unplanned Outages All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group