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whatisbroadband Guest
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Posted: Thu Sep 29, 2023 6:42 pm Post subject: Rogers bandwidth tool survey |
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There is a survey being presented upon viewing the Rogers online bandwidth tool. The survey is hosted by http://www.surveymk.com
I suppose you could give an impression the bandwidth tool wastes so much bandwidth they could give users more bandwidth?
Too bad it doesn't include a comments section. I suppose you could stuff (negative) comments (about Rogers Internet service as a whole) into section 8.
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Thank you for using the Usage Measurement Tool. We would appreciate if you would answer a couple of questions to help us determine future updates to the tool. The questions will take 2-3 minutes of your time.
* 1. Is this the first time you have used the Usage Measurement Tool?
Yes
No
* 2. In an average month, how many times do you use the Usage Measurement Tool?
1-10
11-20
21-30
31-40
40+
* 3. From month to month, how would you describe the amount of data you transfer?
The amount of data I transfer varies significantly from month to month
The amount of data I transfer varies somewhat from month to month
The amount of data I transfer never varies from month to month
Don’t know
* 4. In an average month, how much data do you transfer?
Below 1 GB
Between 2GB and 10 GB
Between 11GB and 20 GB
Between 21GB and 30 GB
Between 31GB and 40 GB
Between 41GB and 50GB
Between 51GB and 60GB
Above 60GB
Don’t know
* 5. Based on your experience with the Usage Measurement Tool thus far, how satisfied are you with the tool?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
* 6. Based on your experience with the Usage Measurement tool thus far, how would you describe the accuracy of the UMS tool?
Very accurate
Somewhat accurate
Somewhat inaccurate
Very inaccurate
Don’t know
* 7. How interested are you in having access to the following features on the Usage Measurement Tool?
Very interested Somewhat interested Not very interested Not at all interested
Shows you more than 3 months usage history
An email to alert you that you are near your limit
Usage Measurement Tool available via Rogers Yahoo! home page
Shows you only your monthly usage instead of your daily usage
Statistics on your usage compared to all other customers
Ability to purchase additional bandwidth usage above the monthly limit
Less Options – Shows you your usage consumption without any of the frills
* 8. What other features would you like to see incorporated in the Usage Management Tool?
* 9. Which Internet service from Rogers does your household subscribe to?
Rogers Yahoo! Hi-Speed Internet Ultra-Lite
Rogers Yahoo! Hi-Speed Internet Lite
Rogers Yahoo! Hi-Speed Internet Express
Rogers Yahoo! Hi-Speed Internet Extreme
Don’t know |
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jvs Fast Newbie
Joined: 11 Apr 2023 Posts: 67 Location: Guelph, ON, Canada
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Posted: Thu Sep 29, 2023 7:27 pm Post subject: |
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The bandwidth measurement tool was not working for me until today (see other posts: Usage Weirdness).
Now shows only 8 MB (megabytes, not gigabytes), from Sep 10 to today, Sep 29.
What a bunch of f...g idiots!
P.S.: Time to download a few dozen DVDs! _________________ JVS |
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jvs Fast Newbie
Joined: 11 Apr 2023 Posts: 67 Location: Guelph, ON, Canada
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Posted: Thu Sep 29, 2023 7:40 pm Post subject: |
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My wish list:
8. What other features would you like to see incorporated in the Usage Management Tool?
UNLIMITED bandwidth, as in the original contract with Rogers!!! _________________ JVS |
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Super-User Valued Member
Joined: 12 Feb 2023 Posts: 519
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Posted: Fri Sep 30, 2023 9:50 am Post subject: |
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Quote: |
What a bunch of f...g idiots! |
It's called a technical problem. Last time i checked these kind of things happen. When it is in your favor like it obviously is why complain? They haven't been enforcing the caps anyway since the tool doesn't work right now for most. |
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